Refund Policy

Effective November 1, 2026

Cancelling

• Cancel any time from Manage Pro in the account menu.
• After you cancel you won't be charged again, and you keep Pro until the end of the period you already paid for.
• Going back to the free plan doesn't delete your tabs or practice history. If your library has more than 20 songs, you just can't add new ones.

Our approach

Pro is a digital service that starts as soon as you pay, so payments are generally non-refundable once you've started using Pro, and we don't give pro-rated partial refunds. You can cancel any time and keep Pro until the end of the period you paid for. Please try the free plan before you subscribe.

When we refund

• Duplicate or mistaken charges: full refund, whenever you notice.
• No Pro use within 7 days of a payment: full refund if you haven't used any Pro feature (creating rehearsal rooms, the Studio, adding a 21st song or more).
• When a problem on our side kept you from using Pro: a refund or extension for the time you lost.

We may decline refunds for accounts restricted for breaking the Terms of Service.

How to request a refund

1. Reply to the Lemon Squeezy receipt email you got at checkout, or email us at the address below.
2. Include the email address you paid with and your order number (it's on the receipt).
3. We reply within 3 business days. Approved refunds are returned to your original payment method by Lemon Squeezy, our payment processor. Depending on your bank, it can take 5–10 business days to show up.

A refund also cancels your subscription and ends Pro.

This policy does not limit any rights you have under applicable consumer protection law.

Contact

Email: kynghg@gmail.com